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Jauce campaign
October 15, 2018
Campaign overview Jauce service fees 300 JPY OFF on all auctions won during the campaign period. No limitations. You can buy as many auctions as you want. The more you buy, the more you save!
Campaign period October 17th, 2018 (Wednesday) From 00:00:00 to 23:59:59 (JST)
Important notice - Only Jauce Service Fee is eligible for this campaign. Other fees apply as usual.
- This campaign applies only to purchases from Yahoo Japan Auctions.
- Discounts on canceled auctions cannot be used after the campaign period.
Updates on Typhoon Jebi
September 14, 2018
Typhoon Jebi is still affecting international shipments from Japan. Some parcels are piled up in Japan Post shipping stations because Kansai International Airport stayed closed for almost one week. Hopefully, the situation will be recovered very shortly. Please allow additional days in transit for delivery. We are sorry for any inconvenience caused.
Typhoon Jebi
September 06, 2018
Kansai International Airport was completely shut because of flooding caused by Typhoon Jebi. As a result, some international cargo may be delayed by a few days. Please allow additional days in transit for delivery. Thank you for your understanding.
New Picture Service has started
April 28, 2018
You can now preview your won auctions with our optional "Picture Service” before we ship them to you internationally.
As you select the "Picture Service” option after you win an auction, we'll send you three (3) pictures of the item as it arrives.
Picture service is available for supported categories only, and it costs 300yen per auction.

If you have any questions or concerns, please contact customer support.

Shipping delay and suspension of SAL mail service
January 08, 2018
Japan Post announced that acceptance of SAL mail items for France and other countries are temporarily suspended due to a shipping delay in destination country. The countries that may experience suspension of the service or delay include France, Netherlands, Spain, Ukraine, Algeria, Greece, Czech, Brazil, Peru, Bahrain, and Kenya.

We apologize for the inconveniences and appreciate your kind understanding.
Server maintenance notice
December 25, 2017
We will be performing server maintenance on Tuesday, December 26 from 0:00AM to 2:00AM (JST).
Browsing the website and certain services will be unavailable during this time.
We sincerely apologize for any inconvenience this may cause you.
New Year's shipping schedule - January 1 to 3, 2018 (Japan time)
December 24, 2017
Shipping orders received during the holiday period will be handled after January 4th, 2018.
Shipments that have been paid before December 31 will be handed over to the delivery company for shipment within 2017.
Over-sized shipments that have been paid before December 29 will be handed over to the delivery company for shipment within 2017. Shipments paid after the previously mentioned dates will be handled after January 4th.
Thank you for your understanding.
Server maintenance notice
July 31, 2017
We will be performing server maintenance on Tuesday, August 1 from 13:00PM to 13:30PM (JST).
Browsing the website and certain services will be unavailable during this time.
We sincerely apologize for any inconvenience this may cause you.