You can track your auction’s status from your “My JAUCE”, where all updates are listed step by step.You don't have to deposit money right away. You can wait until your items are ready to be shipped and then pay the full amount at once.Also, always keep your profile updated, and make sure your delivery address is correct, because items will be sent to that address. If you want items sent to a different address, please specify the address when you order a shipment.
Each status is explained below:ENDED AUCTIONS: You've just won an auction, and we are processing it as quickly as possible. At this stage, the seller is contacted and paid for the item.ARRIVED ITEMS: Your items have arrived at our warehouse in Japan. Now, you can click on the “ORDER A SHIPMENT” link to verify a shipment method for your items. Please note that the shipping process cannot be held, and shipping preferences cannot be changed, so please verify a shipping method only when you are ready to ship your items.SHIPMENT PROCESSING: We finalize the packing and create invoices and shipment labels. Our system will debit the international delivery fees from your account. At this stage, please make a payment for any overdue amounts in your account. Otherwise, our system cannot proceed with your shipment.
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