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Quick tutorial
How to place a bid?
How the "time extension" works?
How do Yahoo! Japan Auctions’ "Buy It Now" auctions work?
Can different auction items from the same seller be shipped together?
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How do I get a refund?
How do I deposit money into my account?
How can i deposit with a credit card?
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Shipments & Handling
How much are international delivery fees?
What if my items are lost or damaged during the international delivery?
Can I send electronics with lithium batteries?
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Can I order your goods from online stores in Japan?

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I am a new bidder and just won an auction. What do I do now?
You can track your auction’s status from the “WON/PURCHASED” page, where all updates are displayed step by step.

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