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Tutorial
How to place a bid?
Quick tutorial
Auctions
How the "time extension" works?
How do Yahoo! Japan Auctions’ "Buy It Now" auctions work?
Can I place a sniper bid?
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Payments
How do I get a refund?
How do I deposit money into my account?
How can I deposit with a credit card?
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Shipments & Handling
Can I send electronics with lithium batteries?
What if my items are lost or damaged during the international delivery?
Is a storage fee required?
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Shopping
Can I order your goods from online stores in Japan?
 
 

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I am a new bidder and just won an auction. What do I do now?
You can track your auction’s status from your “My JAUCE”, where all updates are listed step by step.You don't have to deposit money right away. You can wait until your items are read...
 

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