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- International delivery charges ARE NOT refundable. In case of a dispute, even if the money you paid for an auction is refunded, you won't have the international delivery charges refunded because the auction seller states in his offer that he does not ship internationally.
- In case of any dispute or fraudulent action, Jauce.com tries to contact the auction seller. If the problem is not resolved, we will make a complaint to the auction Web site and let you know the results of the complaint. If you are not satisfied, and wish to pursue your claim through the judicial process, we may help you locate a local attorney. Note that all legal disputes due to an auction transaction will be in a court located in Japan and all costs of such a process will be borne by you.
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