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Services & Charges
Are you interested in buying items from Japanese online auctions and shops? So, you are in the right place! Many Japanese sellers do not ship directly to international addresses but by using jauce.com website, you can enjoy auctions/shopping and have the goods sent to your doorsteps.
Participating in online auctions in Japan is one of the best ways to find highly sought-after "Made in Japan" items.
Please note that you also have to pay the fees below:
Jauce will also assist with your purchases from "Major" online shopping malls and shops in Japan (Rakuten, Yahoo Japan Shopping, Amazon.co.jp e.g.) which are supported by our system. To order items from online stores in Japan, please click on the "Shop order" link in the members area. Also, please check the list of available stores.
Please also note that all the fees and charges due to the purchase are to be borne to you as stated in "auction deputy" section above.
We send your items ONLY if you enter a "shipment order" through the member area.
Items are stored in our SMOKE FREE warehouses, with 24h surveillance by security camera systems.
In case you buy multiple items from different sellers, we will combine them in a big box and ship to you all together. This way, you can make great savings on international delivery fees. This is why using Jauce.com services is even better than dealing directly with the auction seller!
By default, we check all the packages and optimise them accordingly by adding more protection to ensure its safety, or by removing unnecessary protection to make the delivery fee cheaper.
More peace of mind for only 1.9% over the total amount! By choosing the "premium insurance" option when placing an order, you can ensure quick recovery in case of loss or damage during the international delivery. With premium insurance, just provide us the damage photos with a damage report created by your Post Office and we do the rest quickly from Japan.
When you are in a hurry, our "expedited shipping" option is the right choice for you. With this option, our shipping team will dispatch your shipment within 1 business day. The fee for this service is ¥200 + ¥80/kg.
All shipments may undergo an unexpected evaluation at Japan customs. In case the shipment is not found suitable for the standards for shipping, we may change the invoice setting, invoice description and packaging as required.
Items we don't handle
Jauce doesn't handle the following items:
Services we don't offer
We are not able to offer the following services:
Thank you for your understanding.